Cloudtask Blog

Tips for Lead Nurturing, Lead Generation, Customer Satisfaction, Customer Retention, Operational Efficiency

The Inbound Marketing KPIs You Need to Be Looking Out For

Does inbound marketing work? It depends.

The Importance of Upskilling Your Sales Staff

Upskilling is a term referring to additional training for your staff, which is used to transform...

Common Chat Support Mistakes and How to Fix Them

Americans send about 26 billion text messages every day, with the average person sending 15 texts...

What is Inbound Marketing?

This is inbound marketing.

Fast Tips to Improve Your Customer Support

There’s nothing worse than bad customer support (well, maybe there is, but it certainly ranks high...

5 Misconceptions About Outsourcing Sales vs the Reality

What comes to mind when you think about outsourcing sales?

Outsourced Sales: Reasons Not to Use In-House Reps

No matter what size company you’re operating, there are two options when it comes to hiring a sales...

3 Psychological Traits to Increase Your Sales

In the last few decades, psychological research on consumer behavior, buying decisions and how the...

Why Do Companies Choose to Outsource Work?

The international outsourcing market is estimated to be worth $90 billion USD and nearly 54% of all...

5 Interview Questions to Ask When Hiring a Customer Support Specialist

Customer support can make or break your company.    One of the most important investments you can...
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