CloudTask Blog

Tips for B2B Lead Nurturing, Lead Generation, Customer Satisfaction, Customer Retention, Operational Efficiency

5 Strategies to Reduce Churn in SaaS

It’s safe to say that when you spend time, money, and resources to secure a customer, you want to keep them with your business for the long term. Otherwise, you’ll just be chasing your tail, spending money on securing clients but never seeing the benefits of ongoing revenue. 

10 Traits of a Great Sales Leader

What’s the difference between a boss and a leader? 

9 Customer Service Metrics You Should Be Tracking

Remember those good old days when it was easy to know you did well because you earned a gold star...

Lead Nurturing: 7 Ways to Do More with Less

Being successful in sales is ultimately all about relationships: creating them, maintaining them,...

Talking Tech: How Technology Enables Sales

Technology. It’s everywhere.

The Pros and Cons of Outsourcing

If you’ve landed here, you probably have some sort of idea or position about outsourcing. Whether...

The Hidden Costs of a Customer Service Team

Hidden costs are like the fine print in a legal document - they're not in plain sight but they will...

The Secrets of Top Performing Sales Reps

By now, you've probably heard of the Broadway smash hit, “Hamilton.” The musical, based on the life...

The Best Sales Teams Use These Secret Weapons

Sales team members on the front line put in a lot of work, and that work is highly visible.

7 Signs It's Time for Outsourced Sales

If you work in sales, the thought of outsourcing some of your sales efforts has probably occurred...
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