CloudTask Blog

Tips for B2B Lead Nurturing, Lead Generation, Customer Satisfaction, Customer Retention, Operational Efficiency

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Customer Support (4)

How to Use Emojis to Enhance Customer Experience

Did you know using an emoji in the subject line of an email increases open rates?

How Facebook Messenger & Chatbots Will Shape the Future of Customer Support

As clients shy away from long bureaucratic practices, chat support rises as the new alternative for...

Essential Customer Service Metrics to Track Your Performance

How to measure your customer support team’s performance? Keep these key indicators in mind.

What's the Difference Between Customer Support and Customer Success?

Customer Success and Customer Support when combined effectively will ensure customer satisfaction.

5 Reasons You Need a Remote Customer Support Team

You’ve probably heard that remote work is the future, but have you ever stopped and asked yourself...
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