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How Much Does It Cost to Outsource a Call Center?

Are you trying to decide between an in-house call center and outsourcing your call center? Are you looking for a guide to help you calculate the outsourcing costs for your call center needs? Nowadays, not only are companies looking to oursource a variety of services, such as finding and renting out available office space, they-re also looking to outsource services, especially call center and customer service.   Outsourcing your call center is a trend numerous companies have followed in recent years. Partnering with a third-party provider will potentially save you costs and boost productivity. But, how much does it really cost to outsource a call center?

How AI Is Changing the Way We Do Business

"A shallow magnitude 4.7 earthquake was reported on Monday morning five miles from Westwood,...

The Pros and Cons of Outsourcing

If you’ve landed here, you probably have some sort of idea or position about outsourcing. Whether...

5 Things European Tech Companies Need to Know to Crack the US Market

Thinking about expanding to the US? Perhaps you could learn a thing or two from marathon runners.

CloudTask - A Company That Lets You Develop and Grow Professionally

CloudTask has become famous for it’s culture, built on employee satisfaction, teamwork and...

Medellin, Colombia - The Perfect Place to Live and Grow Your Career

In the past few years, the city of Medellin, Colombia has been put on the map for international...

The True Cost of an In-House Employee vs a Managed Service Provider

7 Reasons to Live, Do Business, and Invest in Medellin

Living in Medellin or setting up a business would have seemed crazy 20 years ago but it's story...

Top Tips to Effectively Manage Remote Employees

Managing remote employees is becoming increasingly important in the digital age but how do you do...

Is Remote Working the Answer to the So-Called “Talent Crisis”?

Remote workforce solutions give companies access to previously inaccessible skilled talent.
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