CloudTask Privacy Policy

 

This is the privacy notice of CloudTask. In this document, "we", "our", or "us" refers to CloudTask.

The use of the webpage www.cloudtask.com (the “website”) offered by CloudTask, duly incorporated under the laws of the State of Florida, United States of America, with its domicile at Miami Beach Florida, and registered with the Florida Business Registry, implies necessarily to gather some information about its clients who will be the users of the Website.  CloudTask is a progressive managed workforce provider for growing companies in need of B2B (Business to Business) Sales, Sales Chat and Customer Support Solutions. This is the main privacy notice for CloudTask which covers all websites, applications and services that do not have a separate policy on this site.

  1. 1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that which you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
  2. 2. We regret that if there are one or more points below with which you are unhappy, your only recourse is to leave our website immediately.
  3. 3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
  4. 4. We undertake to preserve the confidentiality of all information which you provide to us, and hope that you reciprocate.
  5. 5. As described in Annex I to the Privacy Shield certification, we comply with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland, respectively. CloudTask LLC has certified that it adheres to the Privacy Shield Principles. CloudTask  remains responsible for any of your personal information that is shared under the Onward Transfer Principle with third parties for external processing on our behalf, as described in the “Sharing your information” section. Additionally,
  6. 6. CloudTask is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). You may also refer a complaint to your local data protection authority and we will work with them to resolve your concern. In certain circumstances, the Privacy Shield Framework provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex II to the Privacy Shield Principles.
  7. 7. Additionally, our policy complies with all adjunct privacy laws of the US accordingly implemented, including that required by CANSPAM, CalOPPA and other privacy related laws, in line with cross border privacy legislation of the UK-EU, Data Protection Bill (DPB) - The Privacy and Electronic Communications Regulations (PECR), including that required by the EU General Data Protection Regulation (GDPR) and PECR; an in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada;
  8. 8. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided in Annex III www.knowyourprivacyrights.org
  9. 9. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

MODEL CONTRACT CLAUSES

Where this Privacy Notice contains citizens of the UK-EU-EEA, The European Commission has approved the use of model contract clauses as a means of ensuring adequate protection when transferring data outside of the EEA. By incorporating model contract clauses into a contract established between the parties transferring data, personal data can be protected when transferred outside the EEA to countries which have not been deemed by the European Commission to adequately protect personal data. You can learn more information about this here.

CloudTask offers these model contract clauses for customers of its business services. Details of CloudTask’s use of model contract clauses can be found at www.cloudtask.com

COMMITTED TO PRIVACY

When you use CloudTask services, you trust us with your information. This Privacy policy is meant to help you understand how your 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. This Privacy Policy will allow you to understand what data we collect, why we collect it,  what we do with it, and the choices and rights that are available to you. CloudTask is committed to safeguarding your privacy. This is important, and we hope that you take the time to carefully read it. If you have any questions about this Notice, please contact us using the contact details provided below at ‘Contact Us’.

THE BASES ON WHICH WE PROCESS INFORMATION ABOUT YOU

  • The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
  • If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
  • If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

INFORMATION WE COLLECT

CloudTask shall collect Personally Identifiable Information, including but not limited to name, physical address, email address, telephone number, billing and other personal information (collectively, “PII”), from Clients when initiating service and in connection with the provisioning, support of products and services. CloudTask may collect PII from Visitors in connection with any visit to our web sites, any communication about our services and products, and any other transactions or interactions with CloudTask. When ordering or registering on this site, as appropriate, you may be asked to enter your name, email address, phone number, company, job title or other details to help you with your experience.

CloudTask may also collect Non-Personally Identifiable Information from Clients and Visitors regarding usage of our services or our web sites (“Non-PII”). Non-PII may include system logs, time spent using certain services, cookies, and other information which does not specifically identify any one individual.

As is the case with many websites, our systems automatically collect your IP address when you visit our site, and we may associate that with your Internet Service Provider. We may also capture certain “clickstream data” pertaining to your usage of the web site and services. Clickstream data includes, for example, information about your computer or device, web browser and operating system and their settings, the referring page that linked you to the site, the pages or ads you see or click on during your visit and when and for how long you do so, items you download, the next web site you visit when you leave the web site, and any search terms you have entered on our web sites or a referral site. All of this information may be used for a variety of purposes, including, for example, to gather aggregated demographic or statistical information.

 

  • INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION TO WITH YOU

When you use our website or subscribe to our service, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  • - Verify your identity for security purposes
  • - Sell products to you
  • - Provide you with our services
  • - Provide you with suggestions and advice on products, services and how to obtain the most from using our website or service

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract

  • INFORMATION WE PROCESS WITH YOUR CONSENT

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@cloudtask.com or by visiting www.cloudtask.com and opting out. However, if you do so, you may not be able to use our website or our services further.

  • INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS

         We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to:

  • Whether the same objective could be achieved through other means
  • Whether processing (or not processing) might cause you harm
  • Whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

  • record-keeping for the proper and necessary administration of our obligation to our clients.
  • responding to unsolicited communication from you to which we reasonably believe you would expect a response
  • protecting and asserting the legal rights of any party
  • insuring against or obtaining professional advice that is required to manage CloudTask’s risk
  • protecting your interests where we believe we have a duty to do so

  • INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.  For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information which will be shared in the following ways:

Security, fraud & abuse prevention: To protect you, other people, and CloudTask from fraud, abuse, and unauthorized access.  Scenarios For example, when we suspects someone is committing fraud.


Financial record-keeping: When CloudTask is a party to a financial transaction, including when CloudTask processes your payment or when you make a payment to CloudTask. Lengthy retention of this information is often required for purposes such as accounting, dispute resolution and compliance with tax, escheatment, anti-money laundering, and other financial regulations.

Complying with legal or regulatory requirements:To meet any applicable law, regulation, legal process or enforceable governmental request, or is required to enforce applicable Terms of Service, including investigation of potential violations. Scenarios, For example, if CloudTask receives a lawful subpoena.

Ensuring the continuity of our services: To ensure continuity of service for you and other users. Scenarios, For example, when you share information with other users (such as when you have sent an email to someone else), deleting it from your CloudTask Account will not eliminate copies maintained by the recipients.


Direct communications with CloudTask: If you have directly communicated with CloudTask, through a customer support channel, feedback form, or a bug report, Google may retain reasonable records of those communications. Scenarios, For example, when you send feedback within a CloudTask third-party app such as drift.

 

  • WHEN DO WE COLLECT YOUR INFORMATION

CloudTask will use PII to (1) market products and services to Clients and Visitors that CloudTask believes may be of interest to them, (2) provide services and products requested by Clients and Visitors and (3) enable its vendors, contractors and partners to provide and assist CloudTask in the marketing and provision of such services and products to CloudTask, Clients, or Visitors or to participate in joint marketing offers with CloudTask. In our contracts with vendors, contractors and partners, we require them to protect PII and to limit their use of such information to the purposes for which it is provided. They may not use this information for their own independent marketing purposes. If you purchase products and services offered jointly by CloudTask and one of our partners, PII may be received and shared by both CloudTask and our partner. Each company’s privacy policy may apply. However, we will not share your billing information with any third parties unless they are involved in processing payments for services that you have purchased from CloudTask. CloudTask only works with partners whom we believe maintain high standards with respect to privacy and consumer rights.  CloudTask may also use and disclose PII to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our service or network, as required by courts or administrative agencies or in connection with a sale, merger, or reorganization of CloudTask’s business.

 

  • SPECIFIC USES OF INFORMATION YOU PROVIDE TO US

We may use the information we collect from you when you use our service or sign up for our website products such as our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • - To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • - To allow us to better service you in responding to your customer service requests.
  • - To follow up with them after correspondence (live chat, email or phone inquiries

(USE CASE 1): Information provided on the understanding that it will be shared with a third party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

Examples include:

  • posting a message on our social media forums
  • tagging an image on our social media pages such as facebook, instagram, linkedIn or tweeting us on twitter
  • clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. We do store it, and we reserve a right to use it in the future in any way we decide fit. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at info@cloudtask.com or by visiting our website www.cloudtask.com

(USE CASE 2): Complaints regarding content on our website

Our website is a publishing medium. If you complain about any of the content on our website, we shall investigate your complaint.  If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

(USE CASE 3):Job applications and employment

  • If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.
  • If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for three years before destroying or deleting it.
  • Under the Fair Labor Standards Act (FLSA), employers are required to keep payroll records for non-exempt employees for three years. Payroll records for non-exempt employees include employer copies of pay stubs or proof of wage payments, proof of overtime wages paid, straight-time and overtime hours worked, payroll deductions and other wage-related materials. The record keeping requirements for salaried, exempt employees differ slightly, only because exempt employees aren't entitled to overtime and therefore you wouldn't have proof of overtime paid. The FLSA requires that employers maintain non-exempt records for three years from the employment termination date.  Additionally, The U.S. Equal Employment Opportunity Commission (EEOC) requires you to maintain all employment records for one year from the employee's termination date. For purposes of the Age Discrimination in Employment Act (ADEA), you need to keep payroll records for the same length of time required under the FLSA.
  • For more information on our job applications and employment click here.

(USE CASE 4): Sending out support team information

  • When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
  • We record your request and our reply in order to increase the efficiency of our service.
  • We do not keep any personally identifiable information associated with your message, such as your name or email address.

OR

  • We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

(USE CASE 5): Complaining

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.  If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.  We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

(USE CASE 5): Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of us or as a business partner.  It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you. The information is not used for any other purpose. We undertake to preserve the confidentiality of the information and of the terms of our relationship. We expect any affiliate or partner to agree to reciprocate this policy. For more information on our partnership agreement, please click here.

  • USE OF INFORMATION WE COLLECT THROUGH AUTOMATED SYSTEMS WHEN YOU VISIT OUR WEBSITE

COOKIES: Cookies are small text files containing identifiers (a string of letters and numbers) that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.  

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operate on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.  If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them
  • to record the conversation thread during a live chat with our support team
  • Understand and save your preferences on our website
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.  Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won't affect the user's experience that make your site experience more efficient and may not function properly.

We have provide more information about the cookies we use in our cookie policy here.

PERSONAL IDENTIFIERS: Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

OUR USE OF RE-MARKETING: Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website. We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

DISCLOSURE AND SHARING OF YOUR INFORMATION

  • Information we obtain from third parties

  • Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you..
  • We take reasonable steps to secure your personal data against unauthorized access or disclosure. The transmission of data is encrypted in all circumstances where you provide payment information.
  • We may share your information with selected third parties including our business partners, product and services suppliers and sub-contractors; and / or analytics and search engine providers that assist us in the improvement and optimisation of our Site.
  • We may also disclose your personal information to third parties: if we are acquired or we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to comply with the rules of any stock exchange or other trading exchange to which we are subject, in order to enforce or apply this Privacy Statement, our Terms of Use or other agreements; and / or to protect our (or our customers or other relevant parties’) rights, property or safety.
  • Third party advertising on our website

  • Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.
  • They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.
  • We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
  • We partner with a third party ad networks to either display advertising on our website or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests.  If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

WHERE WE STORE YOUR PERSONAL DATA

Our websites are hosted in United States of America. We may also use outsourced services in countries outside the US from time to time in varied aspects of our business.  Accordingly data obtained within the US or any other country could be processed outside the US. For example, some of the software our website uses may have been developed in the UK or India.

Personal data that we collect from you may be transferred to, stored and processed at, any country where we do business, which may include a destination outside of the USA. We will ensure that the recipient adheres to the principles of the US-EU Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from EEA member countries or an alternate legitimising mechanism.

For recipients residing in the EU & European Economic Area ("EEA"),  It may also be possible that your data will be processed by personnel operating outside the EU & EEA,  that work for us or for one of our suppliers, service providers or sub-contractors. In such circumstances we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice. We use the following safeguards with respect to data transferred outside the European Union:

  • the processor is within our company and abides by GDPR’s data protection rules regarding data processing.
  • the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union
  • we comply with a code of conduct approved by a supervisory authority in the European Union
  • we are certified under an approved certification mechanism as provided for in the GDPR
  • both our organisation and the processor are authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information

Where the recipient is located in any other jurisdiction, we will put in place an appropriate legitimising mechanism under applicable data protection laws. For further information on data transfers, please info@cloudtask.com

Where you have chosen (or where we have given you) a password which enables you to access certain parts of our Site, you are responsible for keeping the password confidential. We ask you not to share your password with anyone.

Please be aware that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site which you transmit at your own risk. Once we have received your information, we will apply procedures and use security features to try to prevent unauthorised access.

ACCESS TO YOUR OWN INFORMATION

  • Access to your personal information

  • At any time you may review or update personally identifiable information that we hold about you. Simply send us an email info@cloudtask.com or navigate to our contact page here.
  • To obtain a copy of any information that is not provided on our website you may send us a request at info@cloudtask.com.  After receiving the request, we will tell you when we expect to provide you with the information, which will be free of charge.
  • Removal of your information

  • If you wish us to remove personally identifiable information from our website, you may contact us at info@cloudtask.com
  • This may limit the service we can provide to you.
  • Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • to provide you with the services you have requested;
  • to comply with other law, including for the period demanded by our tax authorities;
  • to support a claim or defence in court.

HOW DO WE PROTECT YOUR INFORMATION

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

SENSITIVE INFORMATION
We ask that you not send or disclose any sensitive PII (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership) to us.

TRANSPARENCY AND CHOICE

  • We retain your personal data for as long as is necessary for the purpose for which it was collected, or as required or permitted for legal and regulatory purposes and legitimate business purposes. In general, we hold this information for a period of seven years, unless we are obliged to hold it for a longer period under law or applicable regulations.
  • If you so request to have your information deleted, we will promptly remove your personal data from our system (such as your name, postal address, e-mail address and phone number) and other preferences associated with your account. However, we may retain copies of your personal data as explained above.
  • People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can.
  • You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

 

IDENTITY OF THE RESPONSIBILITY OF PROCESSING DATA
The personal data collected will be incorporated into a data file under CloudTask responsibility.

YOUR RIGHTS

  • If you are a partner, vendor, agent or an employee of Cloudtask and we act as the data controller of your personal data, you can contact us about questions, complaints or requests regarding our processing of your personal data at info@cloudtask.com
  • You have the right to request a copy of your personal data currently held by our data controller. Where we act as your data controller, we will provide you with a copy of your personal data as soon as practicable (subject to applicable data protection laws). We may also request proof of identification to verify your access request.
  • You may also have the right to rectify, block or erase your personal data in certain circumstances.
  • We will not be required to erase your personal data from our records where to do so would prevent us from meeting our contractual obligations, or where we are required to process (including retaining) your personal data in order to comply with a legal obligation, or if the personal data is necessary to establish, exercise or defend our legal rights or for the purpose of legal proceedings.
  • Subject to applicable data protection laws, you may have the right to receive your personal data, which you have provided to a data controller, in a machine-readable format and / or where technically possible, to have that personal data sent to another data controller.
  • You also have the right to lodge a complaint with the Data Protection Commissioner in your jurisdiction about the processing of your personal data.
  • If you choose to receive a newsletter or other information from us, you can unsubscribe at any time. You will be given the opportunity to unsubscribe in each notification or you can exercise the right by contacting us at info@cloudtask.com.

HOW YOU CAN COMPLAIN

  • If you are not happy with our privacy notice or if have any complaint then you should tell us by email. Our address is  info@cloudtask.com.
  • If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
  • If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office in your jurisdiction.

MANAGING PERSONAL DATA (ARCO RIGHTS)
In any case, users can exercise their rights of access, rectification, cancellation and opposition (in particular, not to receive advertising or promotional communications) (“ARCO Rights”) regarding their data by writing a communication to the following email info@cloudtask.com or simply unsubscribing.

SENDING PROMOTIONAL OFFERS
By accepting this Privacy Notice, users consent CloudTask to use the e-mail addresses provided by them to send promotional offers by e-mail or by any other equivalent means of electronic communication, in accordance with the laws.

Where applicable, you will be asked if they wish to receive promotional offers related to goods and services marketed or offered by Cloudtask’s partners or collaborating entities, or by any other third party, provided that such information is referred to similar or related services to the ones provided by CloudTask.

ACCEPTANCE
By providing your personal data to CloudTask and signing up as users and/or using the Website, you expressly accept the use of your personal data for the purposes described in this Privacy Notice, including but not limited to, the commercial communications and storage of their data.

THIRD PARTY WEBSITES AND SERVICES
Our service may contain links to other web sites and services not maintained by or subject to CloudTask. Privacy Policy. In addition, other web sites and services may also reference or link to CloudTask. We encourage you to be aware of and read the privacy statements of each and every web site and service that you visit. We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of, such other web sites and services.

CloudTask does not assume, and expressly disclaims, any liability for third parties that have been provided with information as permitted by this Privacy Policy or who have collected information as permitted by this Privacy Policy (such as advertisers using third party cookies).

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking.

SECURITY

CloudTask has invested and deployed a wide variety of technology, security tools and procedures to make reasonable efforts to ensure the privacy of information on its network. Wherever we collect sensitive information (such as billing information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon or “https” at the beginning of the URL in your web browser.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store PII are kept in a secure environment. In addition, CloudTask has implemented policies and procedures to ensure Client and Visitor privacy is safeguarded throughout its organization. Only employees who need the information to perform a specific job (for example client service) are granted access to PII.

CloudTask will continue to revise policies and implement additional security features as new technologies becomes available. However, no system or service can give a 100% guarantee of security. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information when using or accessing our services and our network.

SECURITY AND CONFIDENTIALITY MEASURES APPLIED TO DATA

CloudTask has implemented and maintains appropriate, administrative, technical, and organizational measures according to the type of data collected, and subject to the terms and conditions set forth in the data privacy laws outlined in this Privacy Notice.,To protect the personal information provided to CloudTask against unauthorized or unlawful access, and against accidental loss, damage, alteration or destruction of the data. Only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. Notwithstanding the above, there may be wrongful acts committed by third parties even if CloudTask uses all means at his disposal to avoid such acts.

Despite the foregoing, it is you, the users’ responsibility to properly safeguard keys and passwords supplied for their access, and prevent unauthorized use or access by third parties. CloudTask shall not responsible for the misuse of the username and password carried out by any user.

ENCRYPTION OF DATA SENT BETWEEN US

  • We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
  • Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.


ACCOUNT INFORMATION
Subject to certain security requirements, CloudTask will do its best to honor requests from Clients for their own account information, including name, address, company, or billing information. The Client is responsible for ensuring that the information on file with CloudTask is current and accurate.

SOCIAL NETWORKING
We maintain presence on several social networking and blogging platforms, such as Facebook, Twitter, Instagram and LinkedIn, and we also may incorporate some third party social networking features onto our web site or utilize third-party provided platforms to publish or manage the web site or portions thereof. Through these platforms and features, we receive some PII and some web site usage information about you, and this Privacy Policy applies to that information as well. In addition, some providers of third party social networking or blogging platforms we utilize (such as Facebook, Instagram, Twitter and LinkedIn) have their own privacy policies which explain how the third parties that provide them may collect, use and protect your information (e.g., if you establish an account with such platform providers directly).

COMPLIANCE WITH THE LAW

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

EU-U.S. & Swiss-U.S. Privacy Shield

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks, including the EU-US and Swiss-US Privacy Shield Frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


CloudTask complies with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.  CloudTask has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability. View the CloudTask Privacy Shield Statement. To learn more about the Privacy Shield program generally, please visit https://www.privacyshield.gov.  To view the CloudTask certification, please visit https://www.privacyshield.gov/list.

TERMS OF USE
This Privacy Policy is subject to CloudTask Terms of Use, please refer to the Terms of Use or such other agreements regarding certain rights and limitations with respect to your use of CloudTask website.

CROSS-BORDER DATA TRANSFERS
Information that CloudTask collects may be stored, processed in and transferred between any of the countries in which CloudTask operates. Our service maintains a support management team in the United States of America, Latin America, Asia and the Pacific. By using our services, you authorize the management of your PII data to CloudTask as specified in this privacy notice.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

CHILDREN’S PRIVACY NOTICE
CloudTask does not knowingly solicit or collect PII from children or teenagers under the age of eighteen. If you believe that a minor has disclosed PII to CloudTask, report this to us at info@cloudtask.com

FAIR INFORMATION PRACTISES

The Fair Information Practice Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 7 business days.
  • We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@cloudtask.com OR Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

WHEN THIS POLICY APPLIES

Our Privacy Policy applies to all of the online services offered by CloudTask on this website www.cloudtask.com and all third party applications being used on the site including DRIFT. It excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

OPT-OUT-POLICY
If you do not want your PII used by CloudTask for any direct marketing purposes, then you may opt-out of such disclosures by emailing info@cloudtask.com. However, we are not responsible for removing your PII from lists of any third party who had previously been provided your information in accordance with this Privacy Notice. In order to provide CloudTask services, CloudTask must store Client PII. Clients cannot completely opt-out of all usages of their PII unless they cancel their CloudTask subscription or service.

CHANGES TO THIS POLICY
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting such changes here. You should review this policy regularly for changes, and can easily see if changes have been made by checking the “Last Updated” date below. However, if at any time in the future we plan to use PII in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use following the posting of any changes to this policy means you accept such changes.

CONTACTING US

If there are any questions regarding this privacy notice, you may contact us using the information below.

http://www.cloudtask.com

1680 Michigan Avenue, Suite 1104

Miami, Florida 33138

USA

info@cloudtask.com

305 676 6860

Last Edited on 2017-06-29