AgencyHire Terms of Service

Last Updated: October 12, 2022

These Terms of Service (“Terms”) are a binding contract between The Reiter Group, LLC dba CloudTask (“CloudTask”, “we”, “us”, or “our”), the Company requiring services described in this Purchase Agreement (“Client”) and the Independent Contractor providing such services described in this Purchase Agreement (“Service Contractor”). 

WHEREAS, CloudTask facilitates the relationship and transactions between the Client User and Service Contractor User;

WHEREAS,  the Client User desires to retain the Service Contractor User for the provision of services detailed in the line items of this Purchase Agreement; and 

WHEREAS, the Service Contractor User desires to perform such services for the Client User, and declares that it has the skills, knowledge and resources required to do so.

BY EXECUTING THIS CLOUDTASK PURCHASE AGREEMENT YOU UNDERSTAND AND IRREVOCABLY AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE PAYMENT PROVISIONS, DISPUTE RESOLUTION PROVISIONS, AND MANDATORY BINDING ARBITRATION/JURY TRIAL AND CLASS ACTION WAIVER PROVISIONS. IF YOU AGREE TO THE TERMS ON BEHALF OF AN ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY TO THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS IN THEIR ENTIRETY, YOU MUST NOT EXECUTE THIS CLOUDTASK PURCHASE AGREEMENT.

CloudTask Marketplace

The CloudTask Marketplace provides buyers (“Clients”) and Sellers (“Service Contractors”) of sales services a means of finding, negotiating, contracting, and paying each other through the CloudTask Website (www.cloudtask.com), CloudTask Services, and CloudTask Applications (“Applications”).

CloudTask does not perform services for Clients, but rather acts as an intermediary facilitating the relationship and transactions between the Clients and the Service Contractors. At its core, the CloudTask Marketplace is a ​​vendor management system that acts as a mechanism for Clients to manage and procure sales services from independent contractors. – temporary, and, in some cases, permanent placement services – as well as outside contract or contingent labor.

By supporting implementation of a vendor management system for sales services that standardizes the information provided by both parties, standardizes the workflow, facilitates communications, ease of payment, storage of documents, and performance reviews between Users, our hope is that both Clients and Service Contractors will reduce risks and increase success associated with sales outsourcing.

 

Role Of CloudTask

Client and Service Contractor understand and agree that CloudTask is not involved in or responsible for any work performed by Service Contractor(s), is not involved in or responsible for any payment made under a Service Agreement except as provided in Making Payments Through CloudTask Section of these terms, and has no control over any Service Contractor or Client. 

CloudTask does not guarantee that Client or Service Contractor will perform on the Service Agreement and, therefore, assumes no liability for Service Contractor performance. CloudTask does not have any power or authority to, and does not, 

  • determine any eligibility standards for any Service Agreement, 
  • select or contract any Service Contractor to provide services to Client, 
  • determine or control any term or condition of the Service Agreement executed between the Users, or cause any Service Contractor to accept any Service Agreement or perform any Service Contractor Services. 

The Users agree that Client will select the Service Contractor, that the scope of work will be set exclusively by agreement between Client and Service Contractor, and that Client and Service Contractor will take up any issues with the work and/or its scope between each other.

Contractual Relationship Between Users

This section discusses the relationships you may decide to enter into with another User, including entering into service agreements to purchase or provide B2B Lead Generation and Sales-related Services with another User.

Service Agreements

Users, not CloudTask, are responsible for deciding whether to enter into agreements with other Users and for determining what the terms of those agreements will be.

If a User decides to enter into a Service Agreement, the Service Agreement is a contractual relationship directly between the Users; CloudTask is not responsible for and is not a party to any Service Agreement and under no circumstances will any such agreement create an employment or any service relationship between CloudTask and any User.

With respect to any Service Agreement, Users may enter into any agreements that they deem appropriate (e.g., confidentiality agreements, invention assignment agreements, assignment of rights, etc.), provided that those agreements do not conflict with, narrow, or expand CloudTask’s rights and obligations under the Terms of this Purchase Agreement.

Notwithstanding the foregoing, all Users agree to appoint CloudTask as a third-party beneficiary of their Service Agreements for the limited purpose of enforcing any obligations owed to, and any benefits conferred on, CloudTask under the Terms of this Purchase Agreement, including but not limited to challenging any effort by a Service Contractor and/or Client to expand CloudTask’s obligations or restrict CloudTask’s rights related to the Terms of this Purchase Agreement.

Confidential Information

Users agree to follow their own confidentiality terms as defined in the Service Contractor’s Terms that apply to this Purchase Agreement.

Users may agree to any terms they deem appropriate with respect to confidentiality. If Users do not agree to their own confidentiality terms, this Section (Confidential Information) applies.

To the extent a User provides Confidential Information to another User, the recipient will take reasonable steps to keep that information confidential. On a User’s written request, the party that received Confidential Information will promptly destroy or return the disclosing party’s Confidential Information and any copies of it contained in or on its premises, systems, or any other equipment otherwise under its control. 

Users specifically agree that this Section applies to information exchanged for purposes relating to evaluating whether to enter into a Service Agreement, even if such agreement is never agreed upon and executed.

Making Payments Through CloudTask

With respect to this Purchase Agreement, payment term, payment obligations, and early termination policies are set by the Users; CloudTask is not responsible for and is not a party to creating any payment obligations between Clients and Service Contractors and under no circumstances will any such agreement create a payment obligation between CloudTask and any User.

Users agree to exclusively use CloudTask to make and receive payments related to Service Agreements that result from a relationship facilitated through CloudTask for a period of an additional twelve (12) months after the termination date of this Purchase Agreement.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and Users shall be responsible for payment of any such taxes, levies, or duties. 

U.S. Dollars

The CloudTask website, Services and other Applications operate in U.S. Dollars. 

Tax Liability

Users shall solely be responsible for determining whether any income taxes or other assessments made or imposed by any governmental authority on Service Contractor with respect to the Services rendered and the payments received hereunder.   

Users shall solely be responsible for determining whether applicable law requires formal invoices for Service Contractor Fees and for issuing any invoices so required. 

In the event of an audit of CloudTask, Users agree to promptly cooperate with CloudTask and provide copies of tax documentation and other documents as may be reasonably requested for purposes of such audit, including but not limited to records showing that Service Contractor is engaging as an independent contractor as represented to CloudTask.

Client Billing Schedule

Client becomes obligated for fees charged by the Service Contractor (“Service Contractor Fees”), detailed in the Line Items of the quote in this Purchase Agreement, before onboarding the Service Contractor, and no later than the 1st day of each recurring 30-day billing cycle of the Billing Term listed in this Purchase Agreement (recurring payment due dates are automatically set by the billing start date which is represented by the date the Client processes the first subscription payment associated with this Purchase Agreement). Once the Service Term (months) has ended, the Users can choose to continue working together by initiating a new CloudTask Purchase Agreement.

If a recurring payment is late, disputed, or canceled, CloudTask will issue a stop work order to the Service Contractor immediately. Any payment disputes and approval of refunds or credits related to partially used, unused, or disputed months of service will be handled directly between the Users. See details of the dispute resolution process in the Disputes Among Users section of these terms.

If for any reason Client believes that the Service Contractor is not fulfilling the scope of Services outlined in this Purchase Agreement, Client must provide notice of a dispute via email to finance@cloudtask.com before the 1st day of the next billing month to pause billing and enter dispute resolution.

Client Payment Method

Currently, CloudTask accepts payment only by credit card and ACH transfer. 

Payment With Credit Card

CloudTask facilitates ease of credit card payment between Client and Service Contractor by enabling credit card payments with no additional convenience or transaction fees. 

Payment With ACH

CloudTask facilitates ease of ACH payment between Client and Service Contractor by enabling ACH payments with no additional convenience or transaction fees PLUS 1% account credit to the Client for payments processed using ACH. 

Client must provide account information for at least one valid “Payment Method.” By providing payment details (ex. credit card details, debit card details, ACH details, etc.) to CloudTask, Client represents, warrants, and covenants that: 

  1. Client is legally authorized to provide such information; 
  2. Client is legally authorized to make payments using the payment method provided; and 
  3. Such action does not violate the terms and conditions applicable to Client’s use of such payment method or applicable law. 

When Client assigns a Payment Method to its CloudTask account, Client authorizes payment and represents, warrants, and covenants that there will be sufficient funds or credit available to complete the payment using the designated credit card. 

To the extent that any amounts owed under these or any other CloudTask Purchase Agreements cannot be collected using the Client’s Payment Method(s) on file, Client is solely responsible for updating the Payment Method.

Client Recurring Payment Authorization

Client authorizes CloudTask to automatically draft any recurring fees associated with this Purchase Agreement on the first day of each month of the billing term defined for each line item of the quote in this Purchase Agreement using the Payment Method on file. If Client does not wish to have payments automatically drafted each month, Client can elect to pay for the total term (months) of the Service Agreement in one payment before onboarding the Service Contractor.

Return of Funds

By not submitting a dispute with the Service Contractor to finance@cloudtask.com before 1st day of the new billing period, Client automatically and irrevocably authorizes and instructs CloudTask (or its designated third-party processor) to charge the Payment Method on file for the payment amount displayed on the line items of this Purchase Agreement.

Client agrees that once CloudTask pays the Service Contractor associated with this Purchase Agreement, any approval of refunds or credits related to partially used, unused, or disputed months of service will be handled directly between the Users. See details of the dispute resolution process in the Disputes Among Users section of these terms.

Client, therefore, agrees not to ask its credit card company, bank, or other payment provider to charge back any fees invoiced by a Service Contractor or any other fees charged pursuant to these Terms of Service. 

A charge back in breach of the foregoing obligation is a material breach of these Terms of Service. If Client initiates a charge back in violation of these Terms, Client agrees that CloudTask may dispute or appeal the chargeback and institute collection action against Client. 

Client Failure to Pay

CloudTask reserves the right to terminate or suspend a User Account for non-payment.

If Client fails to pay Fees or any other amounts due owed under this Purchase Agreement, whether by canceling the credit or debit card on record with CloudTask, initiating an improper chargeback, or by any other means, CloudTask will notify Service Contractor to "Pause" delivery of services related to the line items in this Purchase Agreement, revoke Client’s access to the CloudTask Marketplace, including Client’s authority to use the CloudTask Marketplace to enter into Service Agreements with other Service Contractors or obtain any additional CloudTask Services. 

Client Account can be reinstated once the past due payments related to this Purchase Agreement have been paid in full to CloudTask. Without limiting other available remedies, Client must pay CloudTask upon demand for past due amounts owed under this Purchase Agreement, plus interest on the outstanding amount at the lesser of one and one-half percent (1.5%) per month or the maximum interest allowed by applicable law, plus attorneys’ fees and other costs of collection to the extent permitted by applicable law. 

To the extent permitted by applicable law, CloudTask, at its discretion, may offset amounts due against other amounts received from or held by CloudTask for Client, make appropriate reports to credit reporting agencies and law enforcement authorities, and cooperate with credit reporting agencies and law enforcement authorities in any resulting investigation or prosecution.

SERVICE CONTRACTOR HAS NO RECOURSE AGAINST CLOUDTASK FOR NON-PAYMENT WHEN CLIENT FAIL TO PAY CLOUDTASK.  CLOUDTASK DOES NOT WARRANT OR GUARANTEE PAYMENT BY CLIENT OR THAT THE CLOUDTASK WEBSITE, SERVICES AND APPLICATIONS WILL BE WORKING. CLOUDTASK WILL NOT BE LIABLE TO SERVICE CONTRACTOR FOR ANY DAMAGES INCURRED FOR ANY REASON INCLUDING NON-PAYMENT AND INABILITY TO USE THE CLOUDTASK WEBSITE OR ANY CLOUDTASK SERVICES OR APPLICATIONS.

Payments To Service Contractors

Service Contractor becomes eligible to be paid following the 1st day of the billing period when no dispute has been issued by Client and payment has been received from Client. CloudTask pays the Service Contractor Fees minus CloudTask fees to the Service Contractor immediately following receipt of payment from Client. 

Despite best efforts, CloudTask may from time to time encounter circumstances, deemed unavoidable or appropriate, that can delay or otherwise deviate from the typical payment cycle. In the event of this, CloudTask will make its best effort to pay Service Contractor as quickly as possible. Service Contractors shall not be entitled to receive interest or any other additional compensation on any payments due from CloudTask.

Non-Circumvention

Users agree to communicate through CloudTask and make and receive payments only through CloudTask for a period of an additional twelve (12) months from the termination date of this Purchase Agreement (“Non-Circumvention Period), unless Users pay a Conversion Fee. Violations of this Section constitute a serious breach and may result in permanent suspension of your Account.

Users acknowledge that the Service Fees charged to Service Contractors by CloudTask are the primary consideration received by CloudTask for providing, maintaining and servicing the CloudTask Services and Applications. CloudTask only receives the Service Fee when a Client pays CloudTask for services associated with this Purchase Agreement.

Therefore, you agree to take no steps to circumvent CloudTask’s entitlement to and receipt of the fees to which it is entitled and to use CloudTask Payment Methods as your exclusive method to request, make, and receive all payments for service agreements directly or indirectly arising from the relationship with CloudTask and not to circumvent the Payment Methods offered by CloudTask unless you pay a fee to take the relationship direct (the “Conversion Fee”). 

If you use CloudTask as an employee, agent, or representative of another business, then this Non-Circumvention section applies to you and other employees, agents, or representatives of the business or its successor when acting in that capacity with respect to the other User. 

If you, or the business you represent, did not identify and were not identified by another User through the CloudTask, such as if you and another User worked together before using CloudTask, then the Non-Circumvention Period does not apply. 

By way of example only, you agree that during the Non-Circumvention period you will not:

  • Offer or solicit or accept any offer or solicitation from Users identified through CloudTask to contract, hire, invoice, pay, or receive payment in any manner other than through CloudTask Payment Methods.
  • Invoice or report directly to CloudTask or in a Conversion Fee request an invoice or payment amount lower than that actually agreed, made, or received between Users.
  • Refer a User you identified through CloudTask to a third party who is not a User of CloudTask for purposes of making or receiving payments other than through CloudTask Payment Methods.

You agree to notify CloudTask immediately if a person suggests making or receiving payments other than through CloudTask Payment Methods, in violation of this Section, or if you receive unsolicited contact outside of the CloudTask Marketplace. If you are aware of a breach or potential breach of this non-circumvention agreement, please submit a confidential report to CloudTask at legal@cloudtask.com. 

You acknowledge and agree that a violation of this Non-Circumvention clause is a material breach of the Terms of this Purchase Agreement, and may result in your Account being permanently suspended and charged the Conversion Fee (defined in the Opting Out of Non-Circumvention section below). This Section still applies if you choose to cease using CloudTask Marketplace, and you must pay the Conversion Fee for each other User you wish to continue working with after you cease using CloudTask Marketplace.

Opting Out Of Non-Circumvention

You may opt out of the non-circumvention agreement if you pay a fee.

You may opt out of the non-circumvention obligations in with respect to each CloudTask Purchase Agreement only if the Client or Service Provider pays CloudTask a Conversion Fee which is a minimum of $1,000 USD and up to $50,000 USD for each CloudTask Purchase Agreement.

You understand and agree that if CloudTask determines that you have violated Section 7, it may (a) charge your Payment Method the Conversion Fee (including interest) if permitted by law or send you an invoice for the Conversion Fee (including interest), which you agree to pay within 30 days, (b) close your Account and revoke your authorization to use the Services, and (c) charge you for all losses and costs (including any and all time of CloudTask’s internal workforce) and reasonable expenses (including attorneys’ fees) related to investigating such breach and collecting such fees.

You agree that the Conversion Fee is 15% of the estimated value of this Purchase Agreement over a twelve (12) month period. The Conversion Fee includes all applicable taxes and is not subject to taxes. 

Disputes Among Users 

Users agree to try to resolve disputes with other Users by following the dispute resolution process in the Service Contractor’s Terms that apply to this Purchase Agreement.

Users acknowledge and agree that CloudTask is neither a party to any dispute between Users, nor obligated to provide any additional dispute resolution assistance. 

Any disputes between Users should be resolved directly between the Users. Users may agree to any terms they deem appropriate with respect to dispute resolution, including those set forth in the Service Contractor’s Terms. If Users do not agree to their own dispute resolution terms, this Section (Dispute Among Users) applies.

For disputes arising between Users, you agree to abide by the dispute resolution process outlined in the Service Contractor’s Terms that apply to this Purchase Agreement. If that process does not resolve your dispute, you may further pursue your dispute as you see fit, but CloudTask is not obligated to provide any additional dispute resolution assistance.

If Service Contractor or Client seeks an order from an arbitrator or court that might direct CloudTask to take or refrain from taking any action with respect to a User Account, that party will (a) give us at least five (5) business days’ prior notice of the hearing on the order; (b) include in any such order a provision that, as a precondition to any obligation affecting CloudTask, we be paid in full for any amounts to which we would otherwise be entitled; and (c) include in any such order a provision that, as a precondition to any obligation affecting CloudTask, CloudTask be paid for the reasonable value of the expenses the order obligates us to undertake.

Termination of Purchase Agreement

You and CloudTask both have the right to end this Purchase Agreement, but certain rights and obligations will survive after this Purchase Agreement ends.

Client and Service Contractor have the option to terminate this Purchase Agreement by communicating the termination in accordance with the Service Contractor’s terms of service and sending a written notice to CloudTask via email to finance@cloudtask.com – 30 days prior to cancellation or within the time frame specified in the Service Contractor’s terms of service, whichever is earliest.

Except as required by law, Client remains obligated to pay the Fees for any services provided prior to termination of this Purchase Agreement.

Unless the Client has waived its requirement for Service Contractor to perform the Services during the said notice period, or any part thereof, Service Contractor shall be obligated to continue to perform all of its obligations under this Purchase Agreement during such notice period. 

Service Contractor shall take all steps, satisfactory to Client, to ensure the orderly transition to any persons or entity designated by Client of all matters handled by Service Contractor during the provision of the Services.

CloudTask Fees

Users agree to pay CloudTask certain fees in exchange for CloudTask providing the Services and agree that CloudTask may collect certain taxes.

CloudTask Service Fees Charged To Client

There is no charge for Client to sign up with CloudTask, to post a Request For Proposal, or review Service Contractor information such as Service Contractor’s profiles, case studies (if available), ratings, and reviews, and discuss the requirements of any given engagement. 

CloudTask Service Fees Charged To Service Contractor

There is no charge for Service Contractor to sign up with CloudTask, Review Requests For Proposals, or Bid on Request For Proposals. When a Service Contractor and Client decide to enter a Service Agreement arising from a direct or indirect relationship with CloudTask Service Contractors agree to pay CloudTask a service fee for the use of CloudTask Marketplace features (including marketing, invoicing, reporting, payment, and dispute resolution services, etc.), as set forth in the AgencyHire | Additional Terms for Agencies (the “Service Fees Charged to Agencies”). 

CloudTask Ratings & Reviews System

Service Contractor and Client consent to CloudTask posting Service Contractor Profiles and Client Request For Proposals, as well as reviews about Users, including You, on or through the CloudTask Website, CloudTask Services, and CloudTask Applications. 

Service Contractor and Client acknowledge and agree that feedback results, including your “Performance Rating”, if any, will consist of data on actual work performed for a Purchase Agreement, comments, ratings, indicators of Client and Service Contractor satisfaction, and other feedback left by other Users. 

Service Contractor and Client further acknowledge and agree that CloudTask will make the foregoing information available to the general public and other CloudTask Marketplace Users and that the foregoing information and feedback results may be maintained and made available in composite or compiled form. 

Service Contractor and Client acknowledge that CloudTask provides this information and feedback system as a means for Service Contractors to showcase their performance and expertise and Users to share their information and opinions publicly; and that CloudTask does not monitor or censor this information or opinions. 

In order to protect the integrity of the review system provided by CloudTask and to protect Users from abuse, CloudTask reserves the right (but is under no obligation) to remove posted reviews or information that, in CloudTask’s sole judgment, violates these Terms or, in our sole opinion, negatively affects the integrity of the CloudTask Marketplace. You agree that if you fail to notify CloudTask of any inaccurate statement posted about you, CloudTask may rely on the accuracy of such statement.

CloudTask does not generally investigate any reviews posted by Clients or Agencies. However, it reserves the right to do so if requested by a Client or Service Contractor. A User may be held liable for damages suffered by one or more Users or third parties if any review or remarks made by that User is legally actionable (such as by being defamatory or libelous). 

You acknowledge and agree that posted information and feedback relates only to the business operated by a Service Contractor or Client and is not intended to be of a personal nature. 

You acknowledge and agree that you will not seek to hold CloudTask liable and that CloudTask is not legally responsible for any reviews, remarks, or comments posted or made available on the CloudTask Website, CloudTask Services, or CloudTask Applications by any Users or third parties, even if that information is defamatory, libelous, or otherwise legally actionable. 

Disputes Between You And CloudTask

This section covers your agreement with CloudTask and our agreement with you about how we will resolve any disputes between us, including that we will both first try to resolve any dispute informally and, if you are in the United States, that we both agree to use arbitration instead of going to court or using a jury if we can’t resolve the dispute informally.

With respect to disputes arising between You and CloudTask, You and CloudTask agree to resolve any and all claims, disputes, or controversies that arise out of or relate to this Purchase Agreement, the other Terms of Service, your relationship with CloudTask, the termination of your relationship with CloudTask, or the Services (each a “Claim” and collectively, “Claims”) through binding arbitration on an individual basis in accordance with this Section (sometimes referred to as the “Arbitration Provision”).

Before serving a demand for arbitration of a dispute, you agree to first notify CloudTask of the Dispute at legal@cloudtask.com or by mail at:

The Reiter Group LLC dba CloudTask

1940 NE 194th Drive

North Miami Beach, FL 33179, USA

Phone: +1 (305) 317-5154

CloudTask agrees to provide to you with a Notice at your email address on file and to provide you with informal resolution of the Claim. 

Any Notice from you must include your name, pertinent account information, a brief description of the Dispute, and your contact information, so that we may evaluate the Dispute and attempt to informally resolve it. 

CloudTask will have 60 days from the date of the receipt of the Notice to informally resolve your Dispute, which, if successful, will avoid the need for further action.

Mandatory Binding Arbitration and Class Action/Jury Trial Waiver

In the unlikely event that You and CloudTask are unable to resolve a claim, dispute, or controversy that arises out of or relates to this Purchase Agreement, the other Terms of Service, your relationship with CloudTask using the informal resolution process, or to any acts or omissions of other users for which you may contend we are liable (“Claim”), within 60 days of the receipt of the applicable Notice from you, you and CloudTask agree that the Claim shall be finally, and exclusively, resolved and settled by binding arbitration before an arbitrator from the American Arbitration Association (“AAA”) in Miami, FL, from which there shall be no appeal. The arbitration shall be held before one arbitrator selected pursuant to AAA rules. The arbitrator shall apply the substantive law of the state of Florida, exclusive of its choice of law principles and any international convention on contracts, except that the interpretation and enforcement of this arbitration provision shall be governed by the U.S. Federal Arbitration Act.

In addition to all matters within the scope of a “Claim” as defined above, this Arbitration Provision covers, and the arbitrator shall have exclusive jurisdiction to decide, all disputes arising out of or relating to the interpretation, enforcement, or application of this Arbitration provision, including the enforceability, revocability, scope, or validity of the Arbitration provision or any portion of the Arbitration provision.

Each party shall bear its own costs and attorneys’ fees. The arbitrator shall not have the power to award damages in connection with any Claim in excess of actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto.

THIS AGREEMENT PROVIDES THAT ALL DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING ARBITRATION. YOU THUS GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS. YOU ACKNOWLEDGE AND AGREE THAT YOU AND WE ARE EACH WAIVING THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND WE OTHERWISE AGREE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF ANY CLASS OR REPRESENTATIVE PROCEEDING. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY.

In the event any portion of this Arbitration provision is deemed unenforceable, the remainder of this Arbitration Provision will be enforceable. You and CloudTask agree that this Arbitration provision will be enforced to the fullest extent permitted by law.